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Expertise and support through a customised solution

Airedale: Expertise and support through a customised solution


Saving targets exceeded
Back office cost savings
Increase in nurse shifts filled by bank
CQC audit pass rate

Airedale: Expertise and support through a customised solution

With a master vendor in situ, control of charge and fill rates had been lost and the Trust wanted to regain management. Partnering with Retinue through a neutral model where we could be ‘on the Trust’s side’ we released 33% cash releasing savings within year one, with guaranteed savings successfully delivered every year thereafter.

We introduced an agency induction process, clearer compliance controls, comprehensive reporting, and new policies and procedures, together with automated and electronic approval and payment processes.

No locum bank existed, however we established attraction, on-boarding, compliance, and payroll processes which resulted in the medical bank fill rate reaching 88%. Nurse bank volumes and utilisation were also improved by over 50%.

“The Bank & Agency Partnership drove strategic transformation, enabling the Trust to make immediate and sustainable savings and productivity improvements.”

- CEO, Airedale

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