TRUSTED PARTNERS TO THE HEALTH AND SOCIAL CARE SECTORS
Our technology and expert team deliver cost savings, compliance assurance, visibility and control, and continuity of worker supply to health and care organisations.
Sector specialists
With unrivalled industry insight, a global healthcare supply chain, and our proprietary technology suite, our solutions deliver tailored support where it’s needed most.
Every service focuses on four key priorities: cost, control, compliance, and continuity of supply.
We combine recruitment, procurement, and workforce technology to address evolving staffing needs and put you back in control. Our team optimises every aspect of your talent acquisition strategy, helping you fill healthcare roles faster, improve quality, and deliver ongoing cost efficiencies.
Healthcare
As workforce shortages, rising costs, and changing healthcare priorities persist, providers require strategic workforce management that ensures continuity of care and operational efficiency. Retinue helps organisations align with national and regional strategies while ensuring financial sustainability and workforce resilience.
We support healthcare providers by:
- Optimising staff banks to reduce reliance on agency workers and improve shift coverage.
- Managing agency supply chains to improve fill rates, reduce costs, and maintain compliance.
- Delivering sustainable cost-saving initiatives, including bank-first models, high-cost agency switch projects, and direct engagement (DE) to maximise VAT savings.
- Strengthening permanent recruitment pipelines to attract and retain healthcare talent.
- Providing workforce consultancy for planning, compliance, and operational efficiencies.
With £850m in workforce spend under management, 14.8m hours processed annually, and £20m in savings delivered each year, Retinue’s data-driven workforce solutions are proven to help healthcare providers thrive.
Your alternative to an agency-led solution
Our flexible workforce models include Neutral Vendor, Managed Bank, Blended MSP, RPO (Recruitment Process Outsourcing), International Recruitment, Wellbeing Programmes, and Patient Flow Modelling.
Retinue pioneered neutral vendor and RPO workforce solutions, giving NHS Trusts and private providers access to a competitive supply chain and the expertise to manage it efficiently. This ensures cost control when the pressure on budgets and resources is at its peak.
Recently, we collaborated with five NHS Scotland Health Boards, reducing agency spend by £4.5 million over three years — a testament to our workforce optimisation expertise.
Social Care
Retinue builds customised workforce solutions for social care providers, ensuring quality, continuity, and long-term cost efficiency. We support local authorities, NHS Trusts, housing associations, and private and voluntary care providers to strengthen their workforces and improve service delivery.
We help social care organisations:
- Reduce agency spend by optimising internal resources.
- Improve fill rates with strong account management and supply chain support.
- Embed governance and compliance protocols.
- Reduce ad-hoc staffing with a loyal, flexible workforce.
- Deliver actionable workforce insights to optimise budgets and productivity.
How it works
We build health and social care workforce solutions that balance cost control, compliance assurance, and continuity of supply across care settings. Our expertise spans staff banks, neutral vendor solutions, hybrid managed services, direct engagement, and Statement of Work (SoW) models - delivering tailored, compliant strategies that meet the evolving demands of both healthcare and social care providers.
Our VMS technology and integrated modules for direct sourcing, compliance, and worker communications give providers complete visibility and control. By building strong talent pools and managing supply chains effectively, we reduce reliance on costly agency staffing, enabling a stable, compliant workforce that improves continuity of care and patient outcomes.
Through automation and real-time workforce analytics, our technology empowers care providers to forecast staffing needs, reduce inefficiencies, and maintain governance standards. This data-driven approach strengthens workforce flexibility, compliance, and resilience, ensuring care services remain fully supported and financially sustainable.
We partner with NHS Trusts, social care organisations, and local authorities to handle workforce planning, supplier management, and agency cost reduction - so they can stay focused on delivering exceptional care.
Market Insights Reports
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Healthcare
Healthcare delivery is becoming more sensitive to workforce instability, where even small gaps can impact patient flow and performance. This report explores how organisations are managing staffing risk, maintaining continuity and responding to growing regulatory pressure.
Read latest report -
Social Care
Social care providers are operating in an increasingly fragile labour market, where recruitment alone is no longer enough to ensure stability. This report looks at how organisations are adapting their workforce models while maintaining compliance and consistent service delivery.
Read latest report